We aim to ship all orders within 1 working day.
Delivery times will vary depending on where you are located. The delivery times provided by fksurf.com are estimates only and will not be held accountable for late deliveries or loss or damage relating to late deliveries.
The special instructions box on the delivery page of the checkout is used for any instructions to help the driver make delivery of your order (e.g. "Last house at end of driveway", "Office hours 9-5"). Drivers are unable to grant specific requests such as "Deliver between 1-2pm" or "Leave parcel in garden shed". FK Surf cannot be held responsible if your instructions are not followed, nor can we complete any promo code requests entered in this field.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping pages.
Change of address
The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. In the event that an incorrect address was entered, address changes can only be made until the order begins processing. FK Surf cannot accommodate all address change requests and takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.
International customs charges
Some orders may incur a customs or import duty charge. FK Surf do not have any control over these charges and are unable to advise what they will be, as it is based on your own countries regulations & compliances. For further information, please contact your local customs office.
All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and FK Surf will not pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and FarKing Surf will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees as this is an illegal practice.
Returns must be made within 30 days of the purchase date unless faulty. Size exchange requests are subject to availability of stock. Should your size request be unavailable a refund will be provided. Returns must be in as new condition with tags attached unless faulty. We recommend sending returns via registered post as we do not accept responsibility for lost items. Gift cards and promo codes cannot be applied to exchanges. FK Surf does not accept cash as a form of payment and takes no responsibility for cash sent via post.
Any items returned outside of this period (unless faulty) or items returned damaged or soiled (unless faulty) will be the responsibility of the customer to retrieve. FK Surf will not pay to return these items to you.
Terms of Service
The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to fksurf.com indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by farkingsurf.com. fksurf.com reserves the right to make changes to this site and these terms and conditions at any time.
By ordering or registering on fksurf.com you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via a link or contacting our Customer Service at firstname.lastname@example.org and we will remove you from marketing communications.